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Lean Six Sigma Training

The elements in lean six sigma training

Lean Six SigmaThe principles of “lean manufacturing” are mostly used by the engineers, managers, supervisors, and individuals responsible for the implementation of lean six sigma methodologies with in an organization.

Lean six sigma is a methodology of business improvement, which is the combination of lean manufacturing and six sigma tools. The aim of lean six sigma is the production of products which yields the “better quality faster”.

An organization implement the use of lean six sigma in order to reduce the time of production with the high quality expected. This is possible through the combination of the lean manufacturing and the traditional six sigma methodology. While lean manufacturing pays attention towards the speed, the traditional six sigma focuses on the quality of the product. Both action results in the production of a “better quality faster”.

The implementation of lean six sigma acts as an inter process inspections, in order to find out and eliminate the defective units. Lean six sigma gives importance in finding out the cause of defective units rather than further processing. Here lean manufacturing is the systematical approach of identification and the elimination of waste through continuous improvement by the flow of products, which meets the demand of the customer.

The philosophy of lean manufacturing is derived from the “Toyota Production System”. Lean manufacturing is a generic process of management, for the production of goods through the removal of waste and implementing the flow. The operational strategy in lean manufacturing gives importance in the achievement of better production of goods that meet the customer’s satisfaction, through the process of shortest possible cycle time by eliminating waste and reducing incidental work. Lean manufacturing is a technique which helps in decreasing the time between the customer need and the shipment. It is designed in a way that there is a rapid improvement in the profit, gaining the customer satisfaction, reducing the production of time and sustaining the employee emotions. In general it is said that lean manufacturing is considered as a company’s “half human effort, the half manufacturing space, the half investment in tools and the half engineering hours for the development of a new product with in the half time scheduled”. It is clear that the benefits gained through the implementation of lean manufacturing is the lower costs, higher quality and shorter lead time for the production.

The participants are given training about the importance of lean six sigma manufacturing. Along with this they are trained how and when to implement the methodology of lean manufacturing with in an organization, for the profit and to meet the customer satisfaction. The training starts with the characteristics of lean processes and the approaches.

The characteristics of lean processes are:

-Single-piece production

-Repetitive order characteristics

-Just-in-time materials or pull scheduling

-Short cycle times

-Quick changeover

-Continuous flow work cells

-Collocated machines, equipment, tools and people

-Compressed space

Lean manufacturing approaches:

Lean Six Sigma-2Lean manufacturing is used under two approaches. The first approach is used for the identification and the continuous elimination of the waste. It is clear that as the waste is being eliminated, the quality of the product improves, while the production time and cost is reduced. The second approach to lean manufacturing, is focusing on improving the “flow” of the work. By the word flow means, the smoothness of the work. in the second approach the focus is given in the smoothening of the work, through the system and not the waste reduction. The second approach was promoted by Toyota.

The difference between the two approaches lies not on the attainment of the goal, but achieving the goal at the first time itself. In the second approach, the smooth flow of the work helps in exposing the defects or the quality problems which is there in the work already. This exposing of the defects leads to  the reduction of the waste naturally.

once the lean processes and the approaches are cleared it is essential to make the participants know about the types of waste. this is because the aim of lean manufacturing is the elimination of wastes for the production of good quality products with reducing the time and costs.

Types of wastes:

The elimination of waste is the goal of lean manufacturing and Toyota defined that there are three types of waste like: “muda, muri and mura”.

MUDA: muda is process of activity that results wasteful or which does not add any value to the production of goods which meets the customer satisfaction. There are seven types of muda. They are as follows:

Overproduction: production of goods beyond the demand

Transportation: moving the products that is not required for the processing

Waiting: wasting the time waiting for the next production step

Inventory: all the necessary steps like components, work-in-progress and finished products not being processed

Motion: movement of the people or the equipments more than it is needed for the processing

Over Processing: the result of poor tool or product design creating activity

Defects: the efforts used in inspecting and fixing the defects.

MURI: The pushing of a person or a machine beyond its natural limits with in a work is referred as muri, which is another type of waste. All types of unreasonable works that the management is imposing towards the workers and the machines comes under this category. This is because of the poor management organization. Poor management organization such as making carry heavy weights, moving things around, dangerous tasks, even working faster than usual

MURA: This is the action which focus on the implementation and elimination of fluctuation at the scheduling or the operational levels. This includes the levels of quality and volume.

The above said are the basis of lean trainings. The training centre also pays attention to the topics like:

Overview of lean

Value stream mapping

Flow

Pull

Cellular manufacturing

5S

Quick changeover

Eight wastes

Standard work

Kaizen

Visual management

Total productive maintenance

Overall equipment effectiveness

Six Sigma Certification

What is Six Sigma Certification?

CertificationFrom the word certification, it is clear that Certification usually refers to the qualification or the ability of a person in a specified field or a job. Same as six sigma certification is a designation owned by a person to ensure that he/ she is capable and qualified for the performance of the job. Under six sigma certification, it indicates the confirmation of a person’s ability in performing specific competencies. Six sigma certification differs from other type of certifications in the sense, that other types of quality certifications ensure a person’s capability in the performance of unlimited process improvement. But in the case of six sigma certification it ensures an individual’s capability with respect to specified competencies

Six sigma certification give importance in giving training to the appropriate subject matter, through written proficiency test. This training provides with the displaying competency in the hands of the person. Six Sigma Certification is given by the training and consulting company, who is conducting the training. The tests can be given even by the companies hiring the training programs. The tests may differ according to the training company’s proficiency. Companies performing training for years have created and administrated written proficiency tests of their own.

Once the certification training is completed, one must complete one or two quality projects. This is the time for the trainees to display the competency in applying the concepts learned. This part of the training differs according to the companies, and hence the quality projects are the fuzziest and the undefined part of the six sigma certification.

Under six sigma certification comes three types of certifications. They are:

Green belt certification

Black belt certification

Master black belt certification

Apart from this certification there are yellow certification and lean certification. The word belt refers to the level six sigma projects to be performed. Business leaders processing six sigma through the projects are known as the champions. They are trained according to the six sigma methodology which aims at the selection of the projects that are related with business goals. These champions are to select and monitor six sigma project leaders, who are called the “belts”. Six sigma certification requires both projects and training

CSSGB- Six Sigma Green Belt Certification

Here the six sigma green belt operators are given training to operate in the support or under the supervision of a six sigma black belt. Through this certification the person is trained to analyze and solve quality problems. This results in the quality improvement projects. The person, who had undergone the six sigma green belt certification, has at least three years of work experience in demonstrating the knowledge of six sigma tools and processes.

CSSBB- Six Sigma Black Belt Certification

The candidate who had undergone six sigma black belt certification is a professional who is capable in the explanation of six sigma philosophies and the principles. His knowledge also includes the supporting systems and the tools. This certification also deals with the training of the candidate in developing the demonstrating of the team leadership, understanding team dynamics and assigning team member roles and responsibilities. A six sigma black belt will be well versed will all the aspects of the DMAIC model in accordance with the six sigma principles. These professionals have basic knowledge of lean enterprise concepts. They are capable in identifying non-value added elements and activities. They are also capable in the use of specific tools

Master Black Belt Certification

The professionals who had undergone the master black belt certification are considered as a six sigma quality experts and they are responsible for the strategic implementations within an organization. The training is given for the improvement of the responsibilities of a master black belt, which includes training and mentoring of black belts and the green belts. Moreover the responsibilities or the duties of a master black belt extend to the range of helping the both belts in prioritizing, selecting and charting high impact projects.

Maintaining the integrity of the six sigma measurements, improvements and developing, revising six sigma training materials, qualifying or teaching the other six sigma facilitators about the methodologies, tools and applications in all functional areas of a company are some of the other responsibilities of a person who has completed master black belt certification.

Yellow Belt Certification

Six Sigma Yellow Belt certification provides with the attendees an overall insight to the use age of the six sigma techniques. The training is also given in the field of six sigma metrics and the basic improvement methodologies. It is essential for six sigma yellow belt to learn how to integrate lean and six sigma methodologies to get the high level production and transactional systems. This is to meet the customer’s expectations and the objectives of the organization from the bottom, to its best. The certification helps the trainees to receive an idea about the introduction to the process management and the basic tools of six sigma. Strong understanding of the processes, enabling each individual to provide meaningful assistance is the other characteristics of the six sigma yellow belt certification. The aim of this certification is the achievement of the organizations overall objectives.

Lean Six Sigma Certification

CertificationLean six sigma certification provides the professionals with both techniques of service and manufacturing in industries. Along with this lean certification makes an individual attain the following requirements:

– Focusing how to move fast in order to accomplish the objectives with in the industry.

– Involves in business enterprise, identifies and eliminates the activities which do not provide values to the product or to the service given to the customer.

– Awareness of the lean and six sigma methodology help the business enterprise in attaining a stable improvement.

– The improvement will start from the bottom level and will be having a fast accomplishment

– Identifying the potential areas, deciding the improvements, meeting the customer expectation and the business results are other fields in which the trainees concentrate.

– Emphasis is given in chasing the variations and waste out of the system, so as to make sure that the improvements are sustained.

Six Sigma Belts

What is a BELT?

Six Sigma BeltsAccording to six sigma the word belt refers to the level or the position, of a person in an organization at the time of performing a work or at the time of implementation of a project. Several personalities take part at the time of the implementation of a work, so as to meet and make sure that the project is launched with zero defects and is able to meet the customer satisfaction. Hence results in sustaining the quality and profit of the company or the organization.

In every company there are business leaders who lead the six sigma methodology at the time of sponsoring projects. These business leaders are known as the “Champions”. It is their responsibility to select the projects and then to find out the goals obtained out of the project. For the attainment of these goals, the champions select and mentor six sigma project leaders, who is know as the “Belt”.

There are 3 major levels of belts. Along with the training, these participants are also provided with certifications also. The six sigma certification differs from other types of certification. As in the other type of certifications, six sigma certification do not qualify a persons different capability, instead it gives importance to the specific ability which is needed for the defect free production of the company. The 3 major levels of belts and its certifications are:

Six Sigma Belts

Green belt certification

Black belt certification

Master black belt certification

CSSGB- Six Sigma Green Belt Certification

Here the six sigma green belt operators are given training to operate in the support or under the supervision of a six sigma black belt. Through this certification the person is trained to analyze and solve quality problems. This results in the quality improvement projects. The person, who had undergone the six sigma green belt certification, has at least three years of work experience in demonstrating the knowledge of six sigma tools and processes.

CSSBB- Six Sigma Black Belt Certification

The candidate who had undergone six sigma black belt certification is a professional who is capable in the explanation of six sigma philosophies and the principles. His knowledge also includes the supporting systems and the tools. This certification also deals with the training of the candidate in developing the demonstrating of the team leadership, understanding team dynamics and assigning team member roles and responsibilities. A six sigma black belt will be well versed will all the aspects of the DMAIC model in accordance with the six sigma principles. These professionals have basic knowledge of lean enterprise concepts. They are capable in identifying non-value added elements and activities. They are also capable in the use of specific tools

Master Black Belt Certification

The professionals who had undergone the master black belt certification are considered as a six sigma quality experts and they are responsible for the strategic implementations within an organization. The training is given for the improvement of the responsibilities of a master black belt, which includes training and mentoring of black belts and the green belts. Moreover the responsibilities or the duties of a master black belt extend to the range of helping the both belts in prioritizing, selecting and charting high impact projects.

Maintaining the integrity of the six sigma measurements, improvements and developing, revising six sigma training materials, qualifying or teaching the other six sigma facilitators about the methodologies, tools and applications in all functional areas of a company are some of the other responsibilities of a person who has completed master black belt certification.

Apart from the above certification there are yellow belt certification and lean belt certification

Yellow Belt Certification

Six Sigma Yellow Belt certification provides with the attendees an overall insight to the use age of the six sigma techniques. The training is also given in the field of six sigma metrics and the basic improvement methodologies. It is essential for six sigma yellow belt to learn how to integrate lean and six sigma methodologies to get the high level production and transactional systems. This is to meet the customer’s expectations and the objectives of the organization from the bottom, to its best. The certification helps the trainees to receive an idea about the introduction to the process management and the basic tools of six sigma. Strong understanding of the processes, enabling each individual to provide meaningful assistance is the other characteristics of the six sigma yellow belt certification. The aim of this certification is the achievement of the organizations overall objectives.

Lean Six Sigma Certification

Six Sigma BeltsLean six sigma certification provides the professionals with both techniques of service and manufacturing in industries. Along with this lean certification makes an individual attain the following requirements:

– Focusing how to move fast in order to accomplish the objectives with in the industry.

– Involves in business enterprise, identifies and eliminates the activities which do not provide values to the product or to the service given to the customer.

– Awareness of the lean and six sigma methodology help the business enterprise in attaining a stable improvement.

– The improvement will start from the bottom level and will be having a fast accomplishment

– Identifying the potential areas, deciding the improvements, meeting the customer expectation and the business results are other fields in which the trainees concentrate.

– Emphasis is given in chasing the variations and waste out of the system, so as to make sure that the improvements are sustained.

Six Sigma Quality

How does the implementation of six sigma, benefit the quality improvement of a project?

Six Sigma QualityThe aim of each organization is bring out the best of its products, with reduced coast and time, to meet the customer satisfaction and to compete the global marketing. This is possible only through the production of defect-free products. If the products developed are defect-free, then it is sure that the result of the project is equipped to meet the customer needs. This defect-free products can be made through the quality improvement with in an organizational processes. The implementation of six sigma methodology helps an organization in quality improvement.

“The quality performance” is the foundation stone of all types of industries. The growth of an industry depends on its performance quality. So checking out of the performance quality of an industry is something which is inevitable. “SIX SIGMA” – The statistical representation, is a process of quality measurement, which helps the organization in the improvement of their quality.

Six Sigma is a systematical process of “quality improvement through the disciplined data-analyzing approach, and by improving the organizational process by eliminating the defects or the obstacles which prevents the organizations to reach the perfection”.

Six sigma points out the total number of the defects that has come across in an organizational performance. Any type of defects, apart from the customer specification, is considered as the defect, according to Six Sigma. With the help of the statistical representation of the Six Sigma, it is easy to find out how a process is performing on quantitatively aspects. A Defect according to Six Sigma is nonconformity of the product or the service of an organization.

Since the fundamental aim of the Six Sigma is the application of the improvement on the specified process, through a measurement-based strategy, Six Sigma is considered as a registered service mark or the trade mark. Six Sigma has its own rules and methodologies to be applied. In order to achieve this service mark, the process should not produce defects more than 3.4. These numbers of defects are considered as “the rate of the defects in a process should not exceed beyond the rate 3.4 per million opportunities”. Through the Six Sigma calculation the number of defects can be calculated. For this there is a sigma calculator, which helps in the calculation.

For the improvement and development of the quality of the performance and the products, six sigma methodology has its own theories and steps. There are two types of methods followed by six sigma methodology. They are the Six Sigma DMAIC and the Six Sigma DMADV. These sub-divisions are considered as the processes and the execution of these processes are done through three certifications. The three types of certifications used for the execution of the Six Sigma DMAIC and Six sigma DMADV are:

“Six Sigma Green Belts and Six Sigma Black Belts, which is overseen by Six Sigma Master Black Belts”.

The DMAIC is used to improve an existing business process, while DMADV is used either for creating a new product or for process designs for predictable and defect free performance. By DMAIC it means giving importance to defining, measuring, analyzing, improving and controlling a process to meet its better quality. The implementation of the six sigma methodology, helps in providing a logical sequence for existing concepts and the problem solving tools, by sufficient repackaging of the tools and concepts. Moreover the methodology of the six sigma is used by the project sponsors at each step of conclusion before moving to the next step.

Some of the areas where an organization seeks the help of six sigma for the quality improvement are:

When the cause of the low quality performance is unknown

When problems are found in common places

When the problems found are not able to well defined

When the approaches made are not inappropriate

When all the problem solving methods fail

When complex situations arises with many variables

For the successful working out of six sigma methodology, sufficient training should be given to the employees. The trainings provided to the employees are according to the need of the customer, according to their responsibilities, and according to the skills of the employees. The training sections are divided on the basis that there are different levels and colors for the each position. This would help the project leader to find out the responsibilities assigned to each participants. This methods of position arrangements help in finding out the defects with in the process before attaining the results. Through this it is able to avoid the defects naturally, reduce the time of production, reduce the cost, and attain the quality product to meet the customer needs.

The different levels or the belts in six sigma methodology are:

Green Belt, Black Belt, Master Black Belt, Yellow Belt and Lean Belt. Each level of trainings are provided with separate certifications to the participants.  Six sigma certification differs from other type of certifications in the sense, that other types of quality certifications ensure a person’s capability in the performance of unlimited process improvement. But in the case of six sigma certification it ensures an individual’s capability with respect to specified competencies

Six Sigma QualitySix sigma gives important in the selection of project, which is the basis of quality improvement. It is important to select the correct project or else it will effect the employees and the team feeling ineffective and the end result will be less than ideal. Once the right process is identified, then the duty of quality manager is to chart the team, select the team, team leader and the members of the team for the working out of the projects.

As a conclusion, when applied correctly, six sigma will produce better results than most other methods through new culture. It is proven to be very marketable in all aspects.

Six Sigma Metrics

What is six sigma metrics?

Six Sigma MetricsSix sigma metrics are the different types of measurements used in six sigma methodology, in order to measure the success of the company’s product quality. It doesn’t means, the simple collection and calculation of the data and defects are enough for the attainment of the success. In order to get the right measurement through the use of six sigma metrics, a successful business should apply these metrics in the right context in a innovative ways so as to solve the customer’s critics to the quality of the products. Therefore there are certain steps and six sigma metrics, in six sigma methodology to be applied for the defect-free products.

Different types of Six Sigma Metrics:

The two major types of six sigma metrics are :  Classical measures of Six Sigma metrics and Typical Six Sigma Measures.

Classical Six Sigma Measures: Under which the measurement of the quality of timeliness, accuracy, ease of doing business and cost are taken into consideration. Classical six sigma measurement gives important to improve the quality of the above said aspects for the organization’s six sigma measurement framework.

Typical Six Sigma Measures: other six sigma measures come under the typical six sigma measurement. other types of six sigma measurement are rolled-throughput-yield, DPMO, six sigma tailor and critical-to -quality (CTQ).

Rolled-Throughput-Yield:

“Rolled-Throughput-Yield = Product of the Yields at all Steps in the Process”. Rolled throughput yield (RTY) is the percentage of the possibilities or probabilities, that can take place in a single unit, which passes through a series of process. This step is done to get a product of free of defects

Defects Per Million Opportunities (DPMO):

Six sigma metrics calculates the number of defects with in a process, procedures and service. This type of calculation which indicates the number of defects is know as DPMO or defects per million opportunities. Here the defects are measured in the number of millions of opportunities. To calculate the DPMO, defects per opportunity is calculated first. Once the defects per opportunity is obtained, that number should be multiplied by 1,000,000 to get DPMO.

Defects Per Opportunity (DPO):

This is the calculation made in six sigma metrics for finding out the total number of possible defects that can be counted in a service. The formula of the defects per opportunity, uses the number of defects and the number of units times that is the defect opportunities.

The formula for the calculation of defects per opportunity go like this:

DPO = Number of defects divided by the Number of units X Number of opportunities

number of defects

DPO = —————————————————————

number of units X number of opportunities

Critical To Quality (CTQ):

The measurable character critical to quality is the key to measure the product or process, whose performance standards must be met in order to satisfy the customer needs. This procedure is done on the basis of the customer’s requirements. CTQ gives the result of the product and the services through the customer’s definition. These definition includes the upper and lower specification limits. All the factors related to the product or service are also included to customer’s demand. The CTQ is invited from a qualitative customer. The CTQ should be actionable, and quantitative business specification. in general it is said that CTQ is something that the customer is expecting from the product that is the basic need of the customer.

Implementation of Six Sigma Metrics:

The first step to be taken for the implementation of six sigma metrics, is the collection of data that are sufficient, relevant, representative, contextual and timely. Type of metrics should be planned on the basis of these data collected. This is an important step, because if the data is not these attributes, the metric based on this data can bring out a bad assumptions and wrong conclusions.

Once sufficient data are collected, find out the type of metric to be applied. While selecting the metric, see to it whether the metric is actionable. The action ability of the metric helps the upper management to get the idea about the current levels and to decide whether those levels are acceptable or not.

Six Sigma MetricsThe third section includes the presenting of the metrics in a clear format which gives a line of clear sight. This helps the upper management to get a quality metrics. More over it also helps the upper management to know about the actions taken to improve the metric, because this information is critical to the success of the business. Through this the upper management is able to find out the high-level metric and drill down the business to gain a better understanding about the root cause of the problems

Last but the least, the metrics should be presented in a simple manner, by presenting the most critical seven to twelve metrics, which is required to run the business successfully.

Six Sigma Tools

What is six sigma tools?

Six Sigma ToolsSix sigma tools are the techniques and approaches used by six sigma methodology, in the every day development process, of an organization. Implementation of these tools in a justified manner, lead to an amazing result. This investment tools and techniques act as a good place to start a new process. There are several tools and techniques to be used, but it has to be used in an appropriate way to get the better quality results. The brief description of some of the major tools and techniques are as follows.

LEARNING OBJECTIVES: The main thing to be kept in the mind is that it is necessary to learn things beyond the current situations and knowledge. Learning objective is the matrix, helping the project managers in identifying, planning and documenting the current knowledge and experiences whenever starting a new projects. This is done at the starting stage of the new project. This is done by the project manager in order to prevent the users, jumping to solution based on the current statistics. This helps the project managers in avoiding reworks in planning and deliverables, which causes disruption in the project at the time of production. the matrix deals with the aspects like ” What is the need of the company? From where the company get the needed information? And how will the company get the information?” Attaining solutions for these questions will prevent the managers from drawing conclusions before the correct time.

PLAN POPULATION USING COUSTOMER MATRIX: This is a graphical representation of matrix which makes the users easier to find out the holes in the planned interviews and to make sufficient corrections. The usage of customer matrix helps in planning and assuring that the representatives included in the requirements gathering activities are correct. The requirement gathering activity includes interviews and observations. This also includes the segmentation of the populations into specific areas, and finding out of types of participants to each areas or work. The different types of participants are expert users, new users and difficult-to-satisfy users.

CONTEXT AND NEEDS DATA ANALYSIS:   With in a business there is a need for the reevaluation to ensure the requirements accuracy. The six sigma community looks for new requirements. Requirement volatility is the metric used for this purpose.

Six Sigma ToolsPRIORITIZE REQUIREMENTS: When a new project is done it is important to categorize the requirements according to its importance. Commonly people act as if it is not necessary to do this at the bottom level and gives importance in doing everything. Until the delivery date, prioritizing the requirements are not done, and then the importance will be given to the product to be released instead of the requirements needed for the production of the products. The use age of six sigma tools will help in prioritizing the requirements from simple to the analytical hierarchy process. This ensures the quality functional deployment.

VALUE STREAM AND PROCESS MAPPING: Flow charts or maps are used to identify the flow of transactions through a system or module. Value stream maps are used to draw the flowchart of the value-added, non value added and wait time.

USER STORIES AND SCENARIOS:  The identifying of  possible situations can help in solidify the requirements and design needed. This is possible through the investigation of what the system should do rather than looking at general functional requirements.

IDENTIFYING Y-TO-x RELATIONSHIP: It is inevitable to know the factors that will drive the success or the cause of failure, for all projects in a company. Identifying all these factors earlier in the process will help the final product to meet the better satisfaction of the customer.

DESIGN OF EXPERIMENTS:  Monte Carlo modeling and the design is used for the experiments to validate the potential design factors and the drivers identified by the project managers.

FAILURE MODE AND EFFECTS ANALYSIS: This is an important analysis to be done with in a project and it is done twice during the development of the life cycle. As soon as the design plans have been completed this analysis can be done first. This analysis helps in the identification of potential failure modes in the current design. Once these issues are identified at a project’s starting stage, it helps the managers to find out the option of modifying the design to soften or eliminate the issues. On the second hand the analysis is done just before the release of the product. At this time the analysis shows the severity, occurrence and detection weakness remaining in the system. The obtained information should be passed to the help desk and customer service which allows them to respond to the customers when these failures happens.

Six Sigma ToolsPROCESS CAPABILITY EVALUATION (Cp): The performance measures of the projects must be tracked and measured as a part of control plan. Data like online response times, reliability numbers, restore cycle times etc can be used as the process capability numbers to validate these measurements.

CONTROL CHARTS FOR MONITORING: Control charts provide a simple approach to the customers and customer service personnel at the time of monitor after the implementation of new work. When a new system is developed, the project managers must describe the measures that is to be implemented. For this the company should already track the Cp numbers for online response times.

Six Sigma Training

What is six sigma training?

Six Sigma TrainingTraining the professionals about the methodologies of six sigma, which is a flexible system, is the aim of the six sigma training. This training provides the professionals and the companies with skills of achievement, supporting, and maximizing business profits. The training is based on the understanding the needs of the customer, systematical use of the data and the facts, improving and reinventing the organizational processes using statistical analysis. The training is designed in such a way that it provides the trainees a full resources to help them to explain, simplify and set the right path in the implementation of the six sigma methodology for the better achievement of the organization to meet its better quality.

Besides the above said basic trainings, six sigma provides training under two sections to make the training more effective and clear. The two sections are as follows:

Management training with certifications

Six sigma belt training with certifications

Under each section there are several sub-divisions, according to the needs and the commitments of the company towards the customer. Each section is having its own importance for the attainment of the defect free results.

1) Management Training

Under the management training, it gives importance in training the management areas which includes:

Six Sigma Executive Overview

This type of training is mainly given to the senior management or to the decision makers of the company or the organization. They are given full awareness about the use of six sigma and when and how to use the methodology of six sigma. Through this training the professionals are made clear about how to increase revenue through improving customer satisfaction, and how to increase the profit by reducing the costs by minimizing the defects and reworks. After the training the participants are equipped to explore, discuss and implement the use of six sigma.

The participants therefore will be able to perform actively and continuously as an executive management, playing the role of a champion in aligning the works, locating the resources and the obstacles, and finally involving the role of selecting and training of the people for the positions of black belts and green belts.

Management workshop on six sigma for software, IT and ITES

Equipping the participants with the concept and importance of six sigma in the software and IT industries. Approaching the above field with, DMAIC & DMADV methods, various techniques and methodologies. The participants in this training sections often includes the top management team, executive managers and other key process owners

Six Sigma Champion Training

Six Sigma TrainingThe head of the departments and above position personalities like the senior business executives are considered as the champions of the organization. They are the person, who is responsible in the selection of the right projects, finding out the project scope, assigning the project, pointing out the right person for the position of black belt, greenbelt, and as the team members. The responsibilities includes charting the project, finding and resolving the roadblocks for the progress of the project. In wide sense it is the overall responsibility of a champion for the success of the project. The champion is link between the top management and the project teams. Often the DMAIC process is followed

Six Sigma Deployment Strategy

Senior management, head of the departments and other concerned persons comes under this training section, as it is their responsibility to formulating the deployment strategy and there by implementing it.

2) Six Sigma Belt Training

Under this section comes the training of the persons for the positions like Green Belt and Black Belt. The training provides the participants with the certifications, which shows the qualification or the ability of the person in the specified field.

Green Belt Training and Certification

Here the six sigma green belt operators are given training to operate in the support or under the supervision of a six sigma black belt. Through this certification the person is trained to analyze and solve quality problems. This results in the quality improvement projects. The person, who had undergone the six sigma green belt certification, has at least three years of work experience in demonstrating the knowledge of six sigma tools and processes.

Black Belt Training and Certification

Six Sigma TrainingThe candidate who had undergone six sigma black belt certification is a professional who is capable in the explanation of six sigma philosophies and the principles. His knowledge also includes the supporting systems and the tools. This certification also deals with the training of the candidate in developing the demonstrating of the team leadership, understanding team dynamics and assigning team member roles and responsibilities. A six sigma black belt will be well versed will all the aspects of the DMAIC model in accordance with the six sigma principles. These professionals have basic knowledge of lean enterprise concepts. They are capable in identifying non-value added elements and activities. They are also capable in the use of specific tools

Six Sigma Program

What is six sigma program?

Six Sigma ProgramSix sigma program offers an in-depth knowledge on the theories and applications of six sigma methodologies in specific business environment and organizations. The program focus on the systematical use of statistical methods in a scientific manner, for the purpose of solving critical problems with in an organization or the business. As far as, six sigma program is concerned, the program focus on the training of the statistical methods where in other training programs the attention is paid on the training of the functionality of software.

Six sigma programs often concentrate on the topics like:

Six sigma executive overview

Six sigma champion

Six sigma yellow belt

Six sigma green belt

Six sigma black belt

Six sigma master black belt

1) Six sigma executive overview:

The training is focused on the exposure of the leadership quality in an executive officer, with the six sigma philosophy, for the well understanding of the improvement of the products, and the customer services. The aspects six sigma executive training deals with are

The variation and the impact on the process performance

Financial stability

Customer satisfaction

Business strategy and the culture

Influence of the six sigma in the business growth

2) six sigma champions:

In every company there are business leaders who lead the six sigma methodology at the time of sponsoring projects. These business leaders are known as the “Champions”. It is their responsibility to select the projects and then to find out the goals obtained out of the project. For the attainment of these goals, the champions select and mentor six sigma project leaders, who is know as the “Belt”.

3) Yellow Belt Certification

Six Sigma Yellow Belt certification provides with the attendees an overall insight to the use age of the six sigma techniques. The training is also given in the field of six sigma metrics and the basic improvement methodologies. It is essential for six sigma yellow belt to learn how to integrate lean and six sigma methodologies to get the high level production and transactional systems. This is to meet the customer’s expectations and the objectives of the organization from the bottom, to its best. The certification helps the trainees to receive an idea about the introduction to the process management and the basic tools of six sigma. Strong understanding of the processes, enabling each individual to provide meaningful assistance is the other characteristics of the six sigma yellow belt certification. The aim of this certification is the achievement of the organizations overall objectives.

4) CSSGB- Six Sigma Green Belt Certification

Here the six sigma green belt operators are given training to operate in the support or under the supervision of a six sigma black belt. Through this certification the person is trained to analyze and solve quality problems. This results in the quality improvement projects. The person, who had undergone the six sigma green belt certification, has at least three years of work experience in demonstrating the knowledge of six sigma tools and processes.

5) CSSBB- Six Sigma Black Belt Certification

The candidate who had undergone six sigma black belt certification is a professional who is capable in the explanation of six sigma philosophies and the principles. His knowledge also includes the supporting systems and the tools. This certification also deals with the training of the candidate in developing the demonstrating of the team leadership, understanding team dynamics and assigning team member roles and responsibilities. A six sigma black belt will be well versed will all the aspects of the DMAIC model in accordance with the six sigma principles. These professionals have basic knowledge of lean enterprise concepts. They are capable in identifying non-value added elements and activities. They are also capable in the use of specific tools

6) Master Black Belt Certification

Six Sigma ProgramThe professionals who had undergone the master black belt certification are considered as a six sigma quality experts and they are responsible for the strategic implementations within an organization. The training is given for the improvement of the responsibilities of a master black belt, which includes training and mentoring of black belts and the green belts. Moreover the responsibilities or the duties of a master black belt extend to the range of helping the both belts in prioritizing, selecting and charting high impact projects.

Maintaining the integrity of the six sigma measurements, improvements and developing, revising six sigma training materials, qualifying or teaching the other six sigma facilitators about the methodologies, tools and applications in all functional areas of a company are some of the other responsibilities of a person who has completed master black belt certification.

Implementing Six Sigma

What are the benefits of implementing six sigma in your company?

1) Financial benefits:

Implementing Six Sigma“The quality performance” is the foundation stone of all types of industries. The growth of an industry depends on its performance quality. So checking out of the performance quality of an industry is something which is inevitable. “SIX SIGMA” – The statistical representation, is a process of quality measurement, which helps the organization in the improvement of their quality.

Six Sigma is a systematical process of “quality improvement through the disciplined data-analyzing approach, and by improving the organizational process by eliminating the defects or the obstacles which prevents the organizations to reach the perfection”.

Six sigma points out the total number of the defects that has come across in an organizational performance. Any type of defects, apart from the customer specification, is considered as the defect, according to Six Sigma. With the help of the statistical representation of the Six Sigma, it is easy to find out how a process is performing on quantitatively aspects. A Defect according to Six Sigma is nonconformity of the product or the service of an organization.

Since the fundamental aim of the Six Sigma is the application of the improvement on the specified process, through a measurement-based strategy, Six Sigma is considered as a registered service mark or the trade mark. Six Sigma has its own rules and methodologies to be applied. In order to achieve this service mark, the process should not produce defects more than 3.4. These numbers of defects are considered as “the rate of the defects in a process should not exceed beyond the rate 3.4 per million opportunities”. Through the Six Sigma calculation the number of defects can be calculated. For this there is a sigma calculator, which helps in the calculation.

Once the qualities of the products are increased, the customer satisfaction is also increased. This lead to the development of an organization through profit gaining. This makes clear that six sigma training can be implemented in an organization for the purpose of cost and saving, that is for the financial benefits of an organization it is important to implement the knowledge and training of six sigma.

2) Quality improvement of the product:

Sine the aim of six sigma is the production of defect free products, through the systematical analysis, the implantation of six sigma in an organization is very much important for the increasing profit and for the better customer satisfaction. Trainings are given to know more about the needs of the customers.

3) Identification of employee skills:

Implementation of six sigma helps the authorities in finding out the skills and knowledge of their employees. At the time working out of a project, the implementation of six sigma helps in finding out the responsibilities assigned to each person involved in the project. This is possible because six sigma gives training for the specific skills that is needed for the work, which is different from other types of training. In other types of training, attention is paid in developing more skills at a time. The tasks are divided into different levels according to the responsibilities.

In every company there are business leaders who lead the six sigma methodology at the time of sponsoring projects. These business leaders are known as the “Champions”. It is their responsibility to select the projects and then to find out the goals obtained out of the project. For the attainment of these goals, the champions select and mentor six sigma project leaders, who is know as the “Belt”.

Six Sigma MetricsAccording to six sigma the word belt refers to the level or the position, of a person in an organization at the time of performing a work or at the time of implementation of a project. Several responsibilities take part at the time of the implementation of a work, so as to meet and make sure that the project is launched with zero defects and is able to meet the customer satisfaction. Hence results in sustaining the quality and profit of the company or the organization.

There are 3 major levels of belts. Along with the training, these participants are also provided with certifications also. The six sigma certification differs from other types of certification. As in the other type of certifications, six sigma certification do not qualify a persons different capability, instead it gives importance to the specific ability which is needed for the defect free production of the company. The 3 major levels of belts and its certifications are:

“Six Sigma Belts”

Green belt certification

Black belt certification

Master black belt certification

Apart from the above certification there are yellow belt certification and lean belt certification. The implementation of six sigma methodology will also help in less time consuming, since the works are divided into several levels.

Lean Manufacturing

What is lean manufacturing?

Lean ManufacturingThe methodology of the lean six sigma is to bring about the maximum result with less time in the inventory, space, people and money. The lean aims about speeding up the process and getting the right product at the first time. Here lean manufacturing is the systematical approach of identification and the elimination of waste through continuous improvement by the flow of products, which meets the demand of the customer.

The philosophy of lean manufacturing is derived from the “Toyota Production System”. Lean manufacturing is a generic process of management, for the production of goods through the removal of waste and implementing the flow. The operational strategy in lean manufacturing gives importance in the achievement of better production of goods that meet the customer’s satisfaction, through the process of shortest possible cycle time by eliminating waste and reducing incidental work. Lean manufacturing is a technique which helps in decreasing the time between the customer need and the shipment. It is designed in a way that there is a rapid improvement in the profit, gaining the customer satisfaction, reducing the production of time and sustaining the employee emotions. In general it is said that lean manufacturing is considered as a company’s “half human effort, the half manufacturing space, the half investment in tools and the half engineering hours for the development of a new product with in the half time scheduled”. It is clear that the benefits gained through the implementation of lean manufacturing is the lower costs, higher quality and shorter lead time for the production.

The characteristics of lean processes are:

-Single-piece production

-Repetitive order characteristics

-Just-in-time materials or pull scheduling

-Short cycle times

-Quick changeover

-Continuous flow work cells

-Collocated machines, equipment, tools and people

-Compressed space

Lean manufacturing approaches:

Lean manufacturing is used under two approaches. The first approach is used for the identification and the continuous elimination of the waste. It is clear that as the waste is being eliminated, the quality of the product improves, while the production time and cost is reduced. The second approach to lean manufacturing, is focusing on improving the “flow” of the work. By the word flow means, the smoothness of the work. in the second approach the focus is given in the smoothening of the work, through the system and not the waste reduction. The second approach was promoted by Toyota.

The difference between the two approaches lies not on the attainment of the goal, but achieving the goal at the first time itself. In the second approach, the smooth flow of the work helps in exposing the defects or the quality problems which is there in the work already. This exposing of the defects leads to  the reduction of the waste naturally.

Types of wastes:

The elimination of waste is the goal of lean manufacturing and Toyota defined that there are three types of waste like: “muda, muri and mura”.

MUDA: muda is process of activity that results wasteful or which does not add any value to the production of goods which meets the customer satisfaction. There are seven types of muda. They are as follows:

Overproduction: Production of goods beyond the demand

Transportation: Moving the products that is not required for the processing

Waiting: Wasting the time waiting for the next production step

Inventory: All the necessary steps like components, work-in-progress and finished products not being processed

Motion: Movement of the people or the equipments more than it is needed for the processing

Over Processing: The result of poor tool or product design creating activity

Defects: The efforts used in inspecting and fixing the defects.

Lean ManufacturingMURI: The pushing of a person or a machine beyond its natural limits with in a work is referred as muri, which is another type of waste. all types of unreasonable works that the management is imposing towards the workers and the machines comes under this category. This is because of the poor management organization. Poor management organization such as making carry heavy weights, moving things around, dangerous tasks, even working faster than usual

MURA: This is the action which focus on the implementation and elimination of fluctuation at the scheduling or the operational levels. This includes the levels of quality and volume.